When did we become SUCH a rude public? I worked in retail for 4 years. I did customer service at a big store like KMart, worked at a grocery store and even at a bank. I’ve come across plenty of cranky customers and those people who think they’re always right but it was never too extreme. Once, I got cussed out by an old lady because I wouldn’t take back a shirt that was OBVIOUSLY worn without a receipt but that was an extreme case. And I’m pretty sure she just wanted to cuss me out because I was 17…
The rudeness that I came across while working in retail is no match for what I see as a consumer in my everyday life. Maybe I just didn’t notice but do people always take out their bad days on cashiers just because they think they can? Do you even stop to consider the fact that the person in front of you might be working their second job of the day and despite your rudeness, they’re still being polite to you? Doesn’t that humble you at ALL?
How about always having to be in a rush? We’re ALL in a rush. It’s the way our society has become. Fast-food, fast-service, fast-everything. We’re rude on the roads. We’re rude in line. We’re rude in restaurants. We’re rude to each other and we’re rude to the people who are trying to earn a living.
Case in point. This morning, I had to go to my wireless store because I misplaced my SIM card. I waited in line for about 10 minutes when another lady entered the store. She went over to the chargers, and a couple of minutes later, turned to me and asked me if I was in line, to which I replied “Yes, I am.” Not two minutes passed when she approached one of the guys who worked there and asked for help. She cut in line and normally I don’t speak up because rude people are rude but she ASKED ME IF I WAS IN LINE. So I waited about 30 seconds before I said “Excuse me…I was next in line.” The guy said he didn’t have a register but the other girl who was working said “She just needs a SIM card. Use my computer” The woman who cut in line gave me this fake apology.
While the guy was ringing me up, she went to the door that said “Employees Only” and BANGED on it. The guy who was helping me turned to her and asked her if she needed help and she said that the guy who went in there should come out and help her…that guy happened to be a technician. So not only was she rude to me but she was rude to the employees simply because she didn’t get her way right away.
Really? You can’t wait an extra 2 minutes?
Have you come across any rude customers (If you work in retail) or witness something when you were in a store?